Customer Story: The Department of Health and Human Services (HHS)
Saving 800+ Hours Annually with Pagefreezer’s Modern Website Archiving
The U.S. Department of Health & Human Services (HHS) was facing significant challenges with their previous archiving solution, resulting in severe delays and operational frustrations. Inefficient workflows hindered the department’s ability to meet critical government recordkeeping compliance requirements and respond promptly to Freedom of Information Act (FOIA) requests.
That was until HHS decided to partner with Pagefreezer to implement an automated web archiving solution and create a public-facing open records portal. This empowered users to self-serve and streamlined access to archived records, resulting in faster workflows, significant time savings, and improved transparency.
“Switching to Pagefreezer has saved us 800-900 hours per year. That’s a dramatic impact. We’ve also seen a 30% reduction in open records requests with the public portal.” — Kelley Smith, Information Technology Specialist, Assistant Secretary for Public Affairs (ASPA), Digital Communications Division (DCD)
Download and learn how Pagefreezer helped HHS:
- Save over 800 hours annually by streamlining archiving workflows
- Decreased open records requests by 30% with a self-serve public portal
- Modernize website archiving to improve compliance, efficiency, and transparency
Download the case study:
1-888-916-3999
support@pagefreezer.com
Head Office:
#500-311 Water Street
Vancouver, BC V6B 1B8
Canada
Europe Office:
Van Leeuwenhoekpark 1 - Office 5
2611 DW, Delft
The Netherlands
UK Office:
+44 20 3744 7173
Australia Office:
+61 (07) 3186 2199
Subscribe to our Blog
Get targeted Industry news, great tips and valuable insights
©2025 Pagefreezer Software Inc. All Rights Reserved. Privacy Policy and Acceptable Use Policy. Commercial use and distribution of the contents of this website is not allowed without express and prior written consent of Pagefreezer Software Inc. subject to existing copyright exceptions and limitations.
